Wise Guys Information about consumer rights

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Useful Contacts

Below is a list of who can help you in certain situations.

Police - Call the Police on 999 if there is an emergency and you feel in danger or a crime has taken place.

Social Care Direct - Call 0345 60 80 191 if you think someone might be at risk of abuse. If it is an emergency, call 999.

Social Care Direct can also help if you or a friend is having trouble managing daily tasks in the home.

Trading Standards - Call Trading Standards on 08454 040506 if you have been:

  • Phoned by someone you don’t know (this is cold-calling)
  • been involved with a scam, or
  • if you are having trouble with something you have bought.

Ambulance service - Call the Ambulance Service on 999 if you are hurt or someone you are with is hurt and needs medical help.

Fire Service - Call the Fire Service on 999 if there is a fire or a car accident.

Coast Guard and Lifeboat Service - Call the Coast Guard/Lifeboat on 999 if you get in to trouble at sea, or see someone else having trouble at sea or in the water.

Citizens Advice consumer service - Call Citizens Advice consumer service on 08454 040506 for help and advice on any consumer issues.

Find a Trading Standards Approved business, visit: www.buywithconfidence.gov.uk

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